POINTR Easy Remote Support

Delta Cygni Labs



Note) Tax included.

App description

POINTR teleservice is a professional solution for remote collaboration. It is fast and easy to use, just like making a phone call. Support your customers, co-workers and friends on any problem, from anywhere, remotely!

POINTR brings the next level of communication. It allows you to view the problem through live video streaming, discuss using voice chat and instruct precisely with Augmented Reality based pointer annotations: "Press THAT button!"

POINTR allows you to offer totally new services. Reduce downtime and offer unbeatable response time to your customers. POINTR streamlines processes in various industrial applications:

• IT support

• Repair & off-nominal maintenance

• Service Level Agreements (SLA)

• Installation & ramp-up

• Upgrades & retrofit

• On-the-job training

• Quality & safety assurance

• Warranty time support

• Sales support

POINTR is industry ready and designed for extreme conditions. It is resistant to network interruptions and works with slow speed connections. Industrially tested across continents e.g. between Europe, US, Brasil, Russia, India, China, Thailand etc. POINTR can use any Internet connection you have available (3G/4G/WiFi), even through satellite network access, anywhere in the world!

POINTR enables you to solve problems rapidly. It gives your customer service or field support team an unbeatable response time. It enables your organization to benefit from performance improvements in all technical communication.

"I'm 100% convinced it will make a change in how we do our business"

- Tuomo Hammar, CEO, Diesel Power Finland

Get control of the new business opportunity: Start using POINTR today!

Note: For licensing details and downloads for desktop & other platforms (Windows, Mac OSX, iOS), go to

New Feature

+ Localization: French

+ Video recording and export

+ Image capture and export

+ Support for Android Camera API2

+ Search across all contact groups

+ Enterprise contact group improvements

+ Google Glass Enterprise Edition 2 support


Updated Date
17 Jul 2020
Age requirement
In-app purchase

App Introduction video

Publishing Country

Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Canada, Czech Republic, Denmark, Finland, France, Georgia, Germany, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kyrgyz, Luxembourg, Malaysia, Moldova, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Republic of Korea, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, United States, Uzbekistan, Viet Nam

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