Delta Cygni Labs
Note) Tax included.
POINTR teleservice is a professional solution for remote collaboration. It is fast and easy to use, just like making a phone call. Support your customers, co-workers and friends on any problem, from anywhere, remotely!
POINTR brings the next level of communication. It allows you to view the problem through live video streaming, discuss using voice chat and instruct precisely with Augmented Reality based pointer annotations: "Press THAT button!"
POINTR allows you to offer totally new services. Reduce downtime and offer unbeatable response time to your customers. POINTR streamlines processes in various industrial applications:
• IT support
• Repair & off-nominal maintenance
• Service Level Agreements (SLA)
• Installation & ramp-up
• Upgrades & retrofit
• On-the-job training
• Quality & safety assurance
• Warranty time support
• Sales support
POINTR is industry ready and designed for extreme conditions. It is resistant to network interruptions and works with slow speed connections. Industrially tested across continents e.g. between Europe, US, Brasil, Russia, India, China, Thailand etc. POINTR can use any Internet connection you have available (3G/4G/WiFi), even through satellite network access, anywhere in the world!
POINTR enables you to solve problems rapidly. It gives your customer service or field support team an unbeatable response time. It enables your organization to benefit from performance improvements in all technical communication.
"I'm 100% convinced it will make a change in how we do our business"
- Tuomo Hammar, CEO, Diesel Power Finland
Get control of the new business opportunity: Start using POINTR today!
Note: For licensing details and downloads for desktop & other platforms (Windows, Mac OSX, iOS), go to www.pointr.it
Improvements and fixes:
- Improved: Tooltips can be freely enlarged
- Improved: Added Hindi and Arabic language support (beta) making total of 15 supported languages
- Improved: Smart-glass interaction with annotations
- Improved: Start offline mode quickly with Play button
- Improved: OSX CRM integration for "Call on POINTR"
- Improved: Group call performance and global capacity
- Improved: Country code usability improved for registration and new calls by phone number
- New feature: Augmented Reality 3D sticky annotations (iOS & Android)
- New feature: AirDraw floating annotations for factory walk-through use-cases
- New feature: 3D Fieldnotes with spatial annotations if captured on AR call
- New feature: Exporting Field Reports (Entire Notebook or single Note)
- New feature: Custom export folder selection for Media Exports
- New feature: Camera selection directly from View menu
- New feature: Video capture support added for mobile devices
- New feature: Flashlight support e.g. smartphones and smart-glasses
Armenia, Australia, Austria, Azerbaijan, Belarus, Belgium, Canada, Czech Republic, Denmark, Finland, France, Georgia, Germany, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Kyrgyz, Luxembourg, Malaysia, Moldova, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Republic of Korea, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, United States, Uzbekistan, Viet Nam